Frequently Asked Questions
BOOKING
How do I secure my spot?
Once you've filled in the service details, choose your preferred online payment method on the checkout page. We will then send your booking confirmation via email. Please note that this reservation is binding, so don't forget to review the Terms & Conditions
What types of payment methods are available?
We accept PayPal, PayPal credit cards and Xendit online payment, without having to sign up to any payment account
GETTING THERE
For the retreat, will I be met at the airport?
We offer airport transfer (pick-up and drop-off). Simply send us your flight details, and we’ll arrange everything from there.
Can I bring my own surfboard?
You’re welcome to bring your own surfboard, but please check with your airline beforehand to ensure it is handled securely to prevent any damage.
Do I need Visa to travel to Bali?
Visa requirements vary depending on your nationality. Please check with your local Indonesian embassy or consulate for the most accurate information.
SURFING QUESTIONS
What type of surfboards do you provide?
We offer a variety of types and sizes. You can choose based on your skill level and preference.
What’s included in Surf Lesson package?
We will provide you with Rash Guard and Board for your lesson. Surf Photos are available for minimum booking of 3 people.
When’s the best time to surf in Bali?
Even though Bali offers you all year-long surf season, May-Oct (Dry Season) is the best time of year for waves.
RETREAT
What surf level is the retreats are for?
Whether you're a beginner (or have never surfed before), intermediate, or advanced surfer, our retreat is designed to provide a fulfilling experience for everyone. Please check the retreats detail.
What type of rooms do you provide?
We offer two types of rooms: shared and private. Private rooms are available for an additional charge.
Will I need a plug adaptor?
Bali uses Type C and Type F power outlets. The standard voltage is 230 V, and the standard frequency is 50 Hz. Depending on your home country's plug type, you may need a travel adapter to use your electronic devices in Indonesia. It is recommended to bring a universal travel adapter that can accommodate various plug types to ensure compatibility with Indonesian power outlets.
What should I pack for this trip?
We recommend packing swimwear, swim leggings, sunscreen, a hat, sunglasses, flip-flops, and any personal items you may need. Any extra surfing equipment can be rented from us.
Is this retreat only for women?
Yes, this retreat is specifically tailored for women to create a supportive and empowering environment where they can relax, connect, and enjoy their Bali experience.
Can i skip a class and do more cultural stuffs?
If you feel tired or would like to skip a surf class, you can opt to not attend and browse the area on your own, or use our complimentary spa voucher to relax and unwind during this time. If you would like a more personalized retreat, please send us an email, we can help you create a personalized trip according to your time and budget (minimum 4 people).
PAYMENT
Can I pay for my Retreat on the spot?
We kindly request that all payments be made upfront to secure your booking and ensure a smooth experience, please check out our [terms and conditions].
SAFETY AND HEALTH
Is it safe to surf in Bali?
Yes, Bali is a popular and safe destination for surfers. Our instructors are trained in water safety and first aid.
What health precautions should I take?
We recommend bringing any necessary medications and consulting your doctor about vaccinations. It's also important to stay hydrated and use sunscreen.
Do you have medical facilities nearby?
Yes, there are medical facilities and hospitals in close proximity to our surfing locations.
Do you offer travel insurance?
While we do not offer travel insurance, we strongly recommend that all participants obtain their own coverage. Having travel insurance will protect you in case of trip cancellations, medical emergencies, and lost luggage.
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